1. Who we are
Picomm is a business technology advisory brand operated by Giga Marketing Services (referred to in this policy as “Picomm,” “we,” “us,” or “our”). Our website is picomm.net. For privacy questions or requests, contact advisors@picomm.net.
2. Information we may collect
Depending on how you interact with us, we may receive or collect:
- Contact and business details: name, company, business email address, phone number, job title, and business location.
- Technology requirements: your stated goals, current services, service locations, budgets, timelines, and other information you voluntarily provide in an inquiry or questionnaire.
- Communications: messages, emails, and information shared during discussions with our advisors.
- Website and technical data: information such as browser type, device information, IP address, pages visited, and referral sources that our hosting provider or analytics services may process when enabled.
Please do not submit passwords, payment-card numbers, government identification numbers, medical information, or other sensitive personal information through general inquiries or technology questionnaires unless expressly required through an appropriate secure channel.
3. How we use information
We may use information to respond to your inquiries; evaluate your business technology needs; recommend or facilitate introductions to relevant technology providers; communicate about requested services; coordinate quotations or follow-up; maintain and improve our website and advisory operations; protect against fraud or misuse; and comply with applicable legal obligations.
4. Pathfinder questionnaires and external websites
Our website links to questionnaires hosted at picomm.gopathfinder.net, a third-party Pathfinder service associated with the Avant technology advisory ecosystem. When you select a questionnaire, you leave picomm.net and interact with a separately operated service. Information you enter there may be collected and processed by the platform operator and made available to Picomm and relevant service partners to address your inquiry. The platform's own privacy notices and terms may also apply. Please review any privacy information shown on the questionnaire before submitting it.
5. When we share information
We may share relevant information with technology providers, distributors, and service partners when needed to respond to your request, evaluate solutions, arrange introductions, or support a potential transaction. We may also use vendors that provide website hosting, communications, analytics, customer relationship management, and other business services. We may disclose information when legally required or to protect rights, safety, and security. We do not describe provider-funded referral compensation as a charge to you: Picomm's advisory services are offered without a direct advisory fee, while technology providers may charge for their products and services.
6. Cookies and analytics
Our website or its service providers may use essential technical functions and, if enabled, analytics tools to understand site usage and improve performance. These tools may use cookies or similar technologies. Our use of analytics may change as the site develops. If we deploy tools that require additional disclosures or consent, we will update our notices and controls as applicable. You can manage cookies through your browser settings, although doing so may affect some website features.
7. Data retention and security
We retain information for as long as reasonably necessary to respond to inquiries, maintain business records, fulfill legitimate operational needs, resolve disputes, and comply with applicable law. Retention periods can vary by the type of information and the systems involved. We use reasonable administrative and technical safeguards appropriate to the information we handle, but no website, email system, or internet transmission can be guaranteed completely secure.
8. Your privacy choices and rights
You may contact us to request access to, correction of, or deletion of personal information we control, or to ask questions about our data practices. Depending on where you live, applicable privacy law may provide additional rights, including rights to opt out of certain uses or disclosures. We will evaluate and respond to requests as required by applicable law and may need to verify your identity. For information submitted directly to a third-party questionnaire platform, you may also need to contact that platform's operator.
9. Children’s privacy
Picomm's website and advisory services are intended for businesses and adults acting in a business capacity, not for children. We do not knowingly solicit personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review the situation.
10. External links
Links to third-party websites, questionnaires, and technology providers are provided for convenience. We do not control the privacy practices of those websites. Review their privacy notices before sharing information.
11. Changes to this policy
We may revise this policy to reflect changes in our services, technology, legal requirements, or data practices. The effective date above will be updated when changes are published. Material changes may be communicated through additional notices when appropriate.
12. Contact us
For privacy questions, access or deletion requests, or concerns about your information, email advisors@picomm.net. Please include “Privacy Request” in the subject line and avoid sending sensitive information in your initial email.